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General Palmer Hotel

Hotel
567 Main Avenue, , Durango, Colorado 81301, USMap
9.2/10
Excellent
1,007 reviews
42% guests praised the View in their reviews
Breakfast (29)
View (16)
Parking (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Paid parking

Location

567 Main Avenue, , Durango, Colorado 81301, USView in Google Maps
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Stay information

Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.. Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 12:30 AM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Reviews

9.2/10
Excellent
1,007 reviews
Consecutive positive reviews from 131 guests
Latest
Breakfast (29)
View (16)
Parking (12)
M
Michael
1 month ago on Hotels.com
hotels.com
8/10
We had a nice trip overall, but to give our opinion my wife and I would rate this hotel at a solid 7.8 While it is a nice nostalgic old hotel there were a few things we were not thrilled about. We feel you should not put older guests on the second floor of The Palace side. There is no elevator and the stairs are quite difficult for us to haul our luggage up and down. We were not offered assistance. We both got real tired of navigating the stairs. I also ended up fixing the running toilet on my own as the maintenance staff was gone for the day after we checked in. The breakfast is similar to other 2-3 star hotels. (Quite average). The location is great and walkable to restaurants and shopping. The trains nearby are nostalgic. We are not quite sure the pricing for three nights was worth the convenience of the location.
J
Jo Ann
2 months ago on Hotels.com
hotels.com
6/10
The room was satisfactory. It was clean and well-stocked. Unfortunately, some of the chairs, the foam padding is sticking through the upholstery. There was a water machine and an ice machine right in front of the room, which made it convenient. The room was also just off the outside patio, so you had access to the building from both the front and the rear. It was above the nice Italian restaurant that shares the same building. The unfortunate part is that you are in a building down the street from the original hotel. It’s called the palace wing. It would be more accurate to call it the brothel wing and decorate it as a boudoir. There is nothing palace about it and you lose the complete ambience and feeling that you are expecting from being in the original General Palmer Hotel. it feels like a bait and switch. You are told that you will be climbing up two flights of stairs, which we were aware of and we’re OK with, but we weren’t told it was in a separate building down the street from the original grand hotel. This was quite a disappointment. The outside patio is nice but worn and could use an updating of patio furniture the walls in the room are slightly thin and you can’t hear people speaking through the walls which is an awful you expect this in an older hotel. The staff are exceptional very knowledgeable great tour directors. The lobby is absolutely beautiful. There is plenty of lovely seating areas, but these are located in the original hotel building not in the wing
G
Gail
2 months ago on Hotels.com
hotels.com
10/10
Very close to shops and restaurants

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General Palmer Hotel - Brek