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elaya hotel hannover city, Trademark by Wyndham

Hotel
Friedrichswall 21, , Hannover, Lower Saxony 30159, DEMap
7.2/10
Good
70 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

Friedrichswall 21, , Hannover, Lower Saxony 30159, DEView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.. Featured amenities include multilingual staff, luggage storage, and coffee/tea in a common area..

Things to know

Check-in15:00 - 18:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 16 per personNearby parking fee: EUR 16 per day(984 ft away; open 24 hours)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashThis property uses wind, solar, and geothermal energy, plus eco-friendly cleaning productsNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open during the following times:Monday - Friday: 6:30 AM - 10:00 PM If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 6:00 PM. . Check out: 12:00 PM.

Know before you go

This property does not have elevators

Reviews

7.2/10
Good
70 reviews
s
saurabh
6 months ago on Hotels.com
hotels.com
8/10
we were given a room (old style) which was dark with dim lights, but on request we were moved to a better one from 4th to 5th floor. New room was good , modern and nice size. We senjoyed our stay, staff was decent. English lady at the front desk was helping and nice. Cleaning was bit of an issue, cleaner comes and somedays fold the blanket, sometime change the towel, but dont clean the washbasin or WC or the toilet. You can have coffee at the reception area near breasfast area complimentary, which was nice thing. Breakfast was very average limited menu so we skipped to have it there. Recommend to go to Cafe extrablatt , which serves buffet and ala carte as well. Hotel itself is 5 min walk to aegidientorplatz station. 10 min walk away from Kropcke , so nicest location. Rest over all, nice stay.
A
Anais
10 months ago on Hotels.com
hotels.com
6/10
The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.
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Ava
10 months ago on Hotels.com
hotels.com
4/10
Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted. Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid

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elaya hotel hannover city, Trademark by Wyndham - Brek