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Hilton Garden Inn Lynchburg

Hotel
4025 Wards Rd, , Lynchburg, Virginia 24502, USMap
8.4/10
Very Good
996 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pool
Free Wifi
Paid parking

Location

4025 Wards Rd, , Lynchburg, Virginia 24502, USView in Google Maps
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Stay information

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lynchburg? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 11:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50 per night

We have included all charges provided to us by the property.

. Optional fees: Fee for continental breakfast: approximately USD 10.95 per personPet fee: USD 50 per accommodation, per stayService animals are exempt from feesRollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 5 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 11:00 AM. . Check out: 11:00 AM.

Know before you go

Pool access available from 5 AM to 10 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
996 reviews
G
Gabrielle
1 month ago on Hotels.com
hotels.com
2/10
I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend.
L
Lisa
1 month ago on Hotels.com
hotels.com
10/10
Loved the breakfast buffet
E
Elizabeth
1 month ago on Hotels.com
hotels.com
10/10
This was the best stay in a hotel in a long while. Room was clean, Employees were polite and friendly, knowledgeable!! Breakfast was good with great service.!

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