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Hotiday Ortigia Opera

Hotel
Via Giuseppe Logoteta, 18, Syracuse, SR 96100, ITMap
7.4/10
Good
10 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Free Wifi
Air conditioning
Heating

Location

Via Giuseppe Logoteta, 18, Syracuse, SR 96100, ITView in Google Maps
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Stay information

This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
Hotiday Ortigia Opera offers 6 air-conditioned accommodations with hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Syracuse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

Things to know

Check-in15:00 - anytime
Check-out10:00
Dates and times refer to property's local time

Check-in instructions

Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT089017C26NYVFP89 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

7.4/10
Good
10 reviews
v
vadim
2 months ago on Hotels.com
hotels.com
6/10
Room was clean and it seems like has been renovated recently. However, it is inside the inner courtyard shared by many Sicilian families, so you get the authenticity whether you want it or not. Check in is very siffixult ro so. Everything ia sone over the WhatsUp messaging. The English od the staff is limited. Rooms are not getting cleaned, and you do not get fresh towels even if you stay 4 nights. Although, the location is in the heart of Ortigia, a couple minutes from piazza Duomo. But it would be a nightmare to find it and to get the keys if you arrive the evening.
h
hector de jesus
8 months ago on Expedia
expedia
4/10
The property was clean and well located, but my stay was far from seamless. From day one, there was no internet and no electricity in the kitchen (risking the food in the fridge), and the next morning there was no hot water because the gas tank had run out. With no concierge or on-site staff, I was guided through WhatsApp to troubleshoot issues myself, which felt unprofessional. I paid to stay at the property, not to resolve maintenance issues. Although someone was eventually sent, each fix took hours, and I lost 3–4 hours daily dealing with problems. The location is good, but I would only recommend this property if they add proper on-site support.
E
Edward
12 months ago on Hotels.com
hotels.com
2/10
Terrible experience. I arrived at exactly the time I said I would, just before the reception closing time, but there was no-one to let me in and no way to contact them. There was also no way to contact Hotiday, they only have an AI chat bot which provided no assistance whatsoever - there is no way to speak to a human. Hotels.com also have no human assistance available any more, they also only have an AI chat bot which was also no use. I had to find alternative accomodation at 22:30 and I haven't been given any refund nor even an apology. I strongly advise to avoid this hotel and this Hotiday company.

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