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Village Hotel Coventry

Hotel
Dolomite Avenue, Coventry Business Park, Coventry, West Midlands, England CV4 9GZ, GBМапа
8/10
Very Good
1.002 прегледи

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Удобности

Family friendly
Pool
Hot tub
Free Wifi

Локација

Dolomite Avenue, Coventry Business Park, Coventry, West Midlands, England CV4 9GZ, GBПрегледајте на Google Мапи
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Информации за престојот

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Coventry? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite..

Знаење

Најава15:00 - anytime
Одјава00:00 - 11:00
Датумите и времињата се однесуваат на локалното време на собата

Упатства за најавување

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Минимална старосна граница за пријавување: 18

Специјални упатства за најавување

Cashless transactions are available Children are allowed in the pool during certain hours and these are subject to change. Children may access the hotel pool during limited hours. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products

Дополнителни информации

Optional fees: Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for childrenSelf parking fee: GBP 5.00 per nightA late check-out fee will be chargedFacilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableThis property uses eco-friendly cleaning productsSafety features at this property include a fire extinguisher and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children may access the hotel pool during limited hours.Children are allowed in the pool during certain hours and these are subject to change. . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Знаење пред да отидете

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Прегледи

8/10
Very Good
1.002 прегледи
H
Helen
1 месец пред Hotels.com
hotels.com
2/10
My wife and our two young children arrived at 6pm to be told that the prepaid family room, booked and paid for two months in advance, was unavailable because the hotel had overbooked. That is a breach of the booking we paid for, and the explanation given ("it's what the airlines do") was wholly inadequate. In a frustrated and passive aggressive tone, the male reception staff member even said “I’ve had to deal with this stuff all day!” My wife was left stranded hours from home with one autistic child, while the reception staff were dismissive and unhelpful. The options offered were unreasonable: 1) separate rooms for a mother and young children (expecting one of the children to stay in a room on her own!), 2) a twin room for two children to share a single bed, or 3) find another hotel. After escalation, the hotel eventually arranged alternative accommodation in a Ramada hotel 10 minute’s drive away, but it was inferior, in a less suitable location, and required my wife to walk from a separate carpark in an undesirable area at night with children and luggage. Ultimately, the hotel failed to provide a reasonable alternative promptly, and its handling of the matter fell far below any acceptable standard of care. We incurred distress, inconvenience, and a clear loss of the service we contracted for. We will not return and I would urge anyone to reconsider using this hotel.
J
Jacqui
1 месец пред Hotels.com
hotels.com
10/10
The staff at the hotel made my stay - from the gentleman at reception who checked me in and changed my room immediately on my request due to the noise outside - to the lovely Millie at the bar who helped me on numerous occasions with food orders and was always so pleasant, to the blonde girl at the bar who helped me watch the Bournemouth 🍒v Fulham game (hope she enjoys Uni and her new live living in Bournemouth) and finally Catherine who organised a takeaway away box of food for my journey home, due to me leaving before the lunch buffet was due to be put out - as I had to leave early to catch a flight. The hotel should be grateful to have such great staff that provide such excellent customer service,
C
Catherine Lucy
1 месец пред Hotels.com
hotels.com
6/10
Great location on the edge of the city so easy to access from the motorway, with plenty of parking which was free for residents. Breakfast was disappointing, limited choice and a few of the hot options weren't restocked during the time we were there.

Правно

Village Hotel Coventry - Brek