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Althoff Grandhotel Schloss Bensberg

Hotel
Kadettenstr., , Bergisch Gladbach, North Rhine-Westphalia 51429, DEМапа
9.4/10
Excellent
571 прегледи

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Најава
Jun 13, Sat
Одјава
Jun 14, Sun
ноќи
1
гости
2 Гости
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Grand Room

Grand Room

No Free Breakfast | Free Cancellation
Спие 2
Прикажи 4 повеќе опции
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Standard Double Room

Standard Double Room

No Free Breakfast | Non Refundable
Прикажи 2 повеќе опции
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Grand Queen Room

Grand Queen Room

No Free Breakfast | Cancel before May 24 at 12 PM, you'll get full refund.
Спие 2
Прикажи 4 повеќе опции
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Standard Single Room

Standard Single Room

No Free Breakfast | Cancel before May 25 at 11 PM, you'll get full refund.
Спие 1
Прикажи 2 повеќе опции
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Junior Suite

Junior Suite

No Free Breakfast | Non Refundable
Прикажи 5 повеќе опции
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Junior King Suite

Junior King Suite

No Free Breakfast | Cancel before May 24 at 12 PM, you'll get full refund.
Спие 2
Прикажи 4 повеќе опции
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Grand Suite

Grand Suite

No Free Breakfast | Non Refundable
Прикажи 5 повеќе опции
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Grand Double Suite

Grand Double Suite

No Free Breakfast | Cancel before May 24 at 12 PM, you'll get full refund.
Спие 2
Прикажи 4 повеќе опции
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Standard King Suite

Standard King Suite

No Free Breakfast | Cancel before May 24 at 12 PM, you'll get full refund.
Прикажи 2 повеќе опции
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Standard Suite

Standard Suite

No Free Breakfast | Cancel before May 23 at 11 PM, you'll get full refund.
Прикажи 4 повеќе опции
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Presidential Suite

Presidential Suite

No Free Breakfast | Cancel before May 23 at 11 PM, you'll get full refund.
Прикажи 4 повеќе опции
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Presidential Double Suite

Presidential Double Suite

No Free Breakfast | Cancel before May 25 at 11 PM, you'll get full refund.
Спие 2
Прикажи 4 повеќе опции

Удобности

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Локација

Kadettenstr., , Bergisch Gladbach, North Rhine-Westphalia 51429, DEПрегледајте на Google Мапи
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Информации за престојот

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. This hotel is rated 5 stars.. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bergisch Gladbach? This hotel has 4144 square feet (385 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service..

Знаење

Најава15:00 - 05:00
Одјава00:00 - 12:00
Датумите и времињата се однесуваат на локалното време на собата

Упатства за најавување

Front desk staff will greet guests on arrival at the property This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Минимална старосна граница за пријавување: 18

Специјални упатства за најавување

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Дополнителни информации

Optional fees: Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for childrenAirport shuttle fee: EUR 75.00 per vehicle (one way)Self parking fee: EUR 34 per night (in/out privileges)Pet fee: EUR 30 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-in fee for check-in between 6:00 PM and 6:00 AMLate check-out is available for a fee (subject to availability)Crib (infant bed) fee: EUR 50.0 per dayRollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:00 AM. . Check out: 12:00 PM.

Знаење пред да отидете

Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Прегледи

9.4/10
Excellent
571 прегледи
E
Estefania C
4 месеци пред Expedia
expedia
4/10
During our four-night stay at the Althoff Palace Hotel, booked via the U.S. website, we were impressed by the facilities but deeply disappointed by the service standards, which fell well below expectations for a five-star property. From arrival, friendliness and professionalism were lacking compared to luxury hotels we regularly stay at, such as the Four Seasons, Ritz-Carlton, and Peninsula. We initially booked a suite but downgraded due to dissatisfaction with the room. A significant issue arose regarding smoking: we proactively asked staff for permission to smoke in the back garden and never smoked in the room. Despite this, management later accused us—rudely—of smoking indoors, creating an embarrassing and uncomfortable situation that was later disproven. Housekeeping and service were inconsistent. Despite requests, rooms were not cleaned when indicated, housekeeping arrived at 8:00 a.m. despite our jet lag, and room service trays were left in the room for an entire day. Upon moving rooms, we found the toilet improperly cleaned with visible residue, the TV not functioning, and overall poor attention to detail. While the spa staff, valet, and younger apprentices were professional and courteous, interactions with senior management were unfriendly and dismissive. The hotel has strong potential, but service quality, management conduct, and treatment of international guests—particularly Americans—require significant improvement.
N
NISHAN
4 месеци пред Expedia
expedia
10/10
Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.
N
Nedia
4 месеци пред Hotels.com
hotels.com
6/10
Very nice hotel Unfortunately, at breakfast, our waitress does not meet the standards of a hotel Table not cleaned and she sets the cutlery without napkins. Overall, very unpleasant for a breakfast.

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