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Staybridge Suites Milwaukee Airport South by IHG

Hotel
9575 S. 27th street, , Franklin, Wisconsin 53132, USMap
8.8/10
Excellent
739 reviews
"nice price"
Breakfast (21)
Pool (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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nights

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Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

9575 S. 27th street, , Franklin, Wisconsin 53132, USView in Google Maps
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Stay information

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 1600 square feet (149 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property is professionally cleaned

Additional information

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday: Indoor poolHot tub. Optional fees: Pet deposit: USD 150 per weekPet fee: USD 50.00 per accommodation (varies based on length of stay) Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is required for transportation to and from this property. The property is professionally cleaned.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleaned . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

A car is required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
739 reviews
Latest
Breakfast (21)
Pool (10)
L
LATASHA
1 month ago on Hotels.com
hotels.com
2/10
Stayed at Staybridge Suites Milwaukee Airport South by IHG on April 25th for my daughter’s 16th birthday weekend and had a very disappointing experience. Sunday morning, I found a bed bug on the bathroom wall in Room 524. I took a picture and reported it immediately. The front desk clerk initially tried to tell me it was a box elder bug or ladybug. She was dismissive, but when I asked for someone to come to the room, she said she would send someone up. After waiting nearly an hour with no response, I went downstairs to show the photo myself. The front desk clerk was actually the General Manager, Vee Vee Reaves. She claimed not to know what type of bug it was, but said she would send someone up in a few minutes. Later, an employee named Mario came to the room, looked at the picture, and confirmed it was a bed bug. He was kind, apologetic, and professional. Unfortunately, the General Manager was dismissive, condescending, and never once apologized for the inconvenience. Other issues during our stay included a hot tub with only six working jets and an elevator that made a hard jolting stop on the 5th floor, making it feel unsafe to ride. After getting home, we had to hot wash all of our belongings to avoid bringing bugs home. I also emailed management the photos and was told I would hear back after an inspection, but days later I still have not received any follow-up. This was supposed to be a special birthday trip for my daughter. Instead, it was stressful and upsetting.
S
Shilpa
1 month ago on Hotels.com
hotels.com
8/10
Loved the heated pool and hot tub (although the jets seeemd broken with little bubbles). Having a suite was nice with more room and a full refrigerator/kitchen with pots, pans and dishes. However, my one complain is that our suite had 2 double beds instead of Queen sized so it was feeling small with 2 on a bed. The breakfast was definitely better than a normal basic continental. I liked the fresh fruit and toppings like nuts for oatmeal and other hot breakfasts items like eggs. One observation I had was they only had 1 woman replenishing the breakfast food and coffee which resulted in her clearly stressed out and annoyed of requests to refill food and issues like cold coffee and food running out and not being replenished fast enough. They definitely need to add a 2nd staff member to assist as folks were left waiting for food and asking warm their cold coffee in the microwave. But overall, we had a great experience and my kids thoroughly enjoyed the pool area. I believe they also have free laundry just bring or buy the soap. Thanks.
J
James
1 month ago on Hotels.com
hotels.com
6/10
Room was excellent but not any hot water in the morning for shower, very distracting.