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Baymont by Wyndham Henrietta - Rochester

Motel
905 Lehigh Station Rd., Rochester (NY), New York 14467, USMap
7/10
Good
807 reviews
Breakfast (34)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Free Wifi
Paid parking
Air conditioning

Location

905 Lehigh Station Rd., Rochester (NY), New York 14467, USView in Google Maps
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Stay information

Make use of convenient amenities, which include a television in a common area and a vending machine.. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Masks are required at the property for guests without COVID-19 vaccination Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Masks are required in public areas for unvaccinated guests.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)Masks are required at the property for guests without COVID-19 vaccination . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Reviews

7/10
Good
807 reviews
Latest
Breakfast (34)
A
Ann
recently on Hotels.com
hotels.com
4/10
It started off bad and finished just as bad. There was one employee checking folks in and unfortunately she was either new or clueless on how to do the job. When I say it took at least 30-40 min to check in I’m not exaggerating. The folks ahead of me tied her up forever and when I finally got to check in I learned why. She swiped my card no less than 4 times. First said I was declined (it wasn’t) then kept saying it was a computer issue. Room was ok but small. Woke up early with a strict timeline only to find out that there was zero soap/body wash and shampoo. Only one towel for two people. Husband went down 3 times but no one was at desk. Ended up trading toilet paper in hallway for body wash. Seriously! Went to grab a quick bite from their breakfast area so we could hit the road and nothing was working except waffle maker. A circuit breaker popped but the employee that was working the area didn’t speak a word of English so she didn’t understand anything we all were saying. The hotel is definitely not worth the price we paid. And then there wasn’t even anyone to complain to. Honestly a partial refund should be given.
R
Ryan
recently on Hotels.com
hotels.com
2/10
Absolutely poorly kept room and rude staff. Upon going into the room, we noticed the bed had large, brown stains across it and that the toilet was leaking. When asking staff at the desk if we could have another blanket since ours was stained, we were told that it was “Just a stain”. After that, someone appeared to have come in our room even with a do not disturb tag on the door, as things were moved around and the tv was off, when we left it on at a low volume. To make sure the tv’s weren’t on a timer, we muted it and left it on before going out for approximately the same amount of time, only to come back to the tv still on. The building was poorly kept all around, with dirty floors, broken items around the hotel and rooms, a stench of marijuana throughout the building and a burnt stench from the air conditioner.
N
Nicholas
1 month ago on Hotels.com
hotels.com
2/10
First, be warned: THERE IS NO ELEVATOR IN THIS HOTEL, and the stairs are steep. Also, a room for two is actually set up for one person: one desk chair (and a small square rolling ottoman that tips). Someone sitting at the desk blocks the other occupant from getting through. And the hotel supplies only one bath towel unless another is requested the night before. There was no hair dryer in the room. There was a large hole in the wall in our room with the insulation showing. There was no closet -- only three pegs on the wall, and no place to put toiletries in the bathroom. The room is cleaned and towels changed only if requested the night before. There was no dresser in the room -- only three cubbyholes. The dining room was inadequate for the crowds and laid inconveniently (for example, the milk was placed far from the coffee).

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